Citizen Charter
সিটিজেন চার্টার
Services provided by FFWC, how to obtain them and service timelines.
| # | Service | How to obtain | Fee | Timeline |
|---|---|---|---|---|
| 1 | Daily flood bulletin | Published on the website and emailed to subscribers | Free | Daily (monsoon season) |
| 2 | 5-day and 10-day forecasts | Website, bulletin and CAP feed | Free | Daily |
| 3 | Flash flood bulletin (North-East) | Website and email | Free | Twice daily (pre-monsoon) |
| 4 | Flood alerts by SMS / email | Subscribe on the website | Free | When alert conditions occur |
| 5 | Historical water level / rainfall data | Written application to the Executive Engineer, FFWC | As per BWDB rules | Within 7 working days |
| 6 | Annual flood report | Download from the website | Free | Annually |
Indicative — update with the officially approved FFWC citizen charter.